Kayla is new to St. Louis from the East coast. She has a wealth of knowledge working with shelters and animal rescue groups. She is quiet, thoughtful and very accurate in all her tasks. She studied all presented materials when hired here and did exceptionally well on all her tests. Yes our staff has to study and take tests to make certain they can give the best quality care to your pets. Kayla is a huge asset to Normandy Animal Hospital as she goes quietly and efficiently about her job.